Due to NDA restrictions, I’m unable to share my work from Bain on a public site. However, I am able to walk you through sanitized versions of my work upon request and during the design interview process.

However, I can provide you with several Bain snapshots:

  • I designed a supply chain product that went on to generate $10M+ in revenue for the client within a few months

  • I designed a suite of emails for a health client that increased patient signups by ~40% within several weeks of launch

    • These email designs went on to generate $500K in patient commitment within the first few weeks

  • I identified new revenue opportunities for a health insurance company through 30+ hours of user research and turned around a prototype to support this revenue stream. We went from discovery to a high-fidelity prototype within 5 weeks

At Bain, I also:

Research:

  • Ran hundreds of hours of customer research across multiple projects for Fortune 500 companies

  • Developed user research plans, identified problem areas to explore and wrote corresponding questions to better understand the problem space

  • Survey design

  • Translated research into prioritized customer insights for clients

  • Used research insights to create personas and mindsets

  • Used research insights to develop journey maps

  • Heuristic app and website/e-commerce evaluations

Product & UX/UI:

  • Depending on client need, created low to high fidelity prototypes for clients (mobile, desktop, tablet)

Other:

  • Created pitches and decks for clients

  • Created video pitches and prototypes for clients

  • Prepared and ran discovery/ideation and strategic workshops